privacy_policy

This Privacy Notice has been designed to help users understand the nature and type of data collected through the various channels of the Eastern Province Emirate, the purpose of its collection and processing, and how it is protected. It is important for users to be aware of how the Emirate uses their personal data and their rights in accordance with the policies and regulations in force in the Kingdom of Saudi Arabia.

By using the Eastern Province Emirate's services, you have read and agreed to the contents of this Privacy Notice and any ongoing amendments. We encourage users of the Emirate's services to regularly review the Privacy Notice for any updates. You can contact us via the following contact information:

Department/Responsible Team: [Data Management Office]

Address: [Dammam - Eastern Province Emirate]

Phone: +966138330000

Email: DMO@sharqiah.gov.sa

Definitions

"You" refers to the user of the Eastern Province Emirate website or the beneficiary of its services through any official means of the Eastern Province Emirate.

"We," referred to as "us," "our," refers to the Eastern Province Emirate.

"Our" website or "website" refers to the website of the Eastern Province Emirate.

"Other official channels" refers to applications or accounts on social media, or any paper transactions with the Eastern Province Emirate and its affiliated governorates, and any means by which the Emirate, in its official capacity, handles personal data.

What personal data is collected?

We collect your necessary personal data based on the service you wish to use or obtain. This includes, for example:

Basic data of the beneficiary: such as name and ID number. Date of birth and gender.

Beneficiary account information: Includes login information such as usernames and passwords, and contact information such as phone numbers, email addresses, and personal addresses.

Payment information: Includes data collected for the purpose of making payments.